Last updated: June 24, 2026
This Privacy Policy explains how Raised collects, uses, shares, and protects information when you use our website, account tools, campaign features, and related services.
Information We Collect
We may collect account information such as name, email address, password credentials, profile details, organization details, and authentication settings. We may also collect campaign information, contribution activity, payment-related metadata, communications, support requests, and technical information such as IP address, device information, browser type, log data, and cookie identifiers.
How We Use Information
We use information to create and manage accounts, authenticate users, operate campaigns, process transactions, provide support, send account and security notices, improve the platform, prevent fraud and abuse, comply with legal obligations, and enforce platform terms.
Email and Notifications
We may send transactional emails such as verification messages, security notices, password reset messages, campaign updates, and administrative notices. Where required, marketing emails will include an unsubscribe option.
Sharing Information
We may share information with service providers that help us operate the platform, including hosting providers, email providers, analytics providers, fraud prevention vendors, and payment processors. We may also share information when required by law, to protect rights and safety, to enforce our terms, or in connection with a business transaction such as a merger or acquisition.
Payments
Payment information may be collected and processed by third-party payment providers. Raised may receive transaction status, payout metadata, limited billing details, and related records, but we do not store full payment card numbers unless expressly stated by the payment provider integration.
Data Retention
We keep information for as long as needed to provide the platform, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and keep appropriate business records.
Your Choices
You may update account information from your account settings where available. You may request access, correction, deletion, or export of personal information by contacting us. Some requests may be limited by legal, security, or operational requirements.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, and we cannot guarantee absolute security.
International Use
Information may be processed in countries other than where you live. Those countries may have data protection laws different from your jurisdiction.
Children
The platform is not intended for children under 13, or a higher age where required by local law. We do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time. Continued use of the platform after changes become effective means you accept the updated policy.
Contact
Privacy questions and requests can be sent to privacy@raised.app.